11.05 General Settings

Getting there:  System Configuration >> General

Items in the General Configuration relate to the primary settings that apply across all modules in REACH. 



There are 18 General Settings that you can set in your REACH Portal.

School Name

The school name is displayed in the top left hand corner of REACH and is also used throughout all of your correspondence and notification templates in REACH. It can also be displayed on the login page of your web portal.

Pre-Approved Leave Location

When you sign a student out to a leave event this is the default location that your students will be placed in for your Kiosk View.  The default setting in your initial setup of REACH is a location called Approved Leave. This is a location that generically means that a student has been signed off campus to an approved leave event, handed over to somebody else's care for an approved off campus leave event.  

You can change this setting to any location that is in your REACH Location settings if you wish however it is important to be aware that this location is "not" available for student to select in their off campus locations list.  This location can only be accessed by signing out to an approved leave event.

Also set by Leave Type

You can over-ride this default location for any individual Leave Type by setting a different SISO location in the Leave Type configuration settings.

On Campus Location

When a Boarders returns to Campus from Leave, this is the default location that your student will be returned to.  The default setting in your initial setup of REACH is called Boarding House. You can change this setting to any location that is in your REACH Location settings if you wish.

Boarders See On Campus Locations

Boarders have access to the Quick SISO Widget on their Dashboard. This will determine whether they see On-Campus Locations in that widget.

Boarders See Off Campus Locations

Boarders have access to the Quick SISO Widget on their dashboard. This will determine whether they can see Off-Campus Locations in that widget.

Staff-Boarder Override PIN

During SISO, you can set any location to require a Boarder PIN number when it is being selected.  This Override PIN allows staff to mimic a student in cases where the boarder may have forgotten their PIN.

The Override PIN is different to a Staff PIN

The Staff-Boarder PIN Override is different to a normal Staff PIN number.  The Override PIN number only allows a staff member to mimic being a student in cases where the student is required to input a PIN number but cannot remember personal PIN number. The Staff PIN number is used to identify a staff member.

Kiosk View Name Layout

This allows you to set how the student name appears in the Kiosk dashboard. The options are

Surname, Firstname
Preferred Name Only,
SurnameFirstname,
SurnameSurname,
Firstname Initial OnlySurname,
Preferred Name
Note!  First Name is used when there is no Preferred Name.

Date Format

Set the format for your date display.  DD/MM/YYYY   or  MM/DD/YYYY

Time Format

Set your preferred time format.  12 Hour AM/PM  (eg:  02:25 PM)   OR   24 Hour Military  (14:25 PM)

Headless Kiosk

When using student sign in sign out kiosks you can provide a blank screen so that students are not able to see other student details using the Headless Kiosk.  The alternative view is a matrix of student images as seen above.

Allow External Users to Update Details

Prevent or allow external users (ie: non staff) to update their personal details.  Setting this to NO is recommended when API connection to your schools database is being made to populate student, parents and contact details the contact details will be controlled by your student information system so any changes to personal details in REACH will not be maintained past the next scheduled sync with your student information system.

Allow External users to Update Host details

Prevent or allow external users (ie: non staff) to create and update Host information for their associated Hosts.

Allow SSO via Google

Allow OAuth sign in to REACH for users using their Google Authentication.

Show Gated Symbol in Student Kiosk

Display or Hide the Gated symbol in the student view of the Kiosk dashboard.

Show Gated Symbol in Staff Kiosk

Display or Hide the Gated symbol in the student view of the Kiosk dashboard.

Select Timezone

Which Named Timezone region should REACH use to set its clocks? This will include DST automatically.

Select Default Language

What language should be used in notifications by default?

SISO Window

How many hours prior to Leave Date should a Boarder be allowed to SISO to that Leave Request?




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