11.04 Duty Report Categories

Finding it:  System Configuration >> Duty Report Categories

REACH allows you to design your own Duty Reports which you can circulate to any staff users.

Creating Duty Report Categories or Sections

You can create an unlimited number of categories or reporting sections for your Duty Reports. In addition, REACH gives you the ability to isolate any individual section and share it with a designated person or group of people (ie: they see only that section of the report).


Label is the name of the section or category in your report.

Order in Report

Order in Report is the sequence of the section or category in your report

Help text

Help Text is the text placeholder that users will see in your report explaining what you would like them to enter in the section or category.


Email is the address that you would like to share the individual section with whenever the report is submitted.  If provided, this email address will be sent only this section of every Duty Report  submitted. 

Isolate a Section Example

Using the Email setting allows you to route maintainence issues to maintainence staff, medical issues to medical staff, etc.