103 Getting support from REACH.

REACH provides a number of support options for all users.

Comprehensive Userguide in your portal

Go to the help Menu and select User Guide to access the html userguide in your portal.

Knowledge Base access from your portal and on web

The Reach Knowledge Base is also available directly from your web portal using the Support icon at the bottom right hand side of your Reach screen. You can also submit support tickets from this support icon or visit https://support.reach.cloud

Email Support

Email is available at support@reach.cloud or you can access the support ticketing system director from the support bot in your Reach portal

Phone Support

Phone support is available by calling 1300 215199

User Guide Contents